We have done everything possible to make this site user-friendly, informative and secure. If you would like to know more about our responsibilities and yours, please read the information below. If you do not agree to this information, please do not use this site.
Welcome to ROLLBACK TRAVEL.
Minors (as defined under the laws of their jurisdiction or residence) are not eligible to register for, use or Purchase the Products or Services available on the Site.
FLIGHT RULES & RESTRICTION
Tickets are non-refundable and No changes are allowed. Tickets are non transferable and name changes are not allowed. Please read important information regarding airline liability limitations.
For travel outside Canada, most countries require a passport valid for at least six months beyond your return date. In addition, depending on your passport's country of issue and the country you are visiting, you may also need a visa and/or medical inoculations.Entry to another country may be refused if all required travel documents are not complete. It is your responsibility to ensure that you have the appropriate travel documentation required by the countries you are traveling to and connecting through, and for re-entry back into Canada. When traveling with children, additional documentation may also be necessary. Note that living standards in other countries and the standards and conditions with respect to the provision of utilities, services and accommodation may differ from those found in Canada.
ADDITIONAL COPYRIGHT NOTICES
Much of the Content is owned by third parties. These materials are subject to the additional terms below, which are incorporated into, and made a part of the Terms. If there is a conflict between the Additional Copyright Notices and the remainder of these Terms, the Additional Copyright Notice supersede any provision of these Terms with respect to the Content to which it pertains.
If you have any questions or concerns about these Terms or if you need further assistance with respect to access to or use of the Site or the services offered by the Travel Agency, you may contact our Customer Service department as indicated below.Maling Address :Customer Service Rollback Travel 200-3300 Mcnicoll Ave,Toronto, Ontario,Canada M1V 5J6 Telephone : +1-6473521400
Any aspect of the Site may be changed, deleted, updated, discontinued, suspended, or modified at any time, and without prior notice to you. However, we make no commitment to update the information contained on this Site. You agree that the Travel Agency shall not be liable to you for any delay or other damages that might result from such modification, suspension, or discontinuance. We may also, at any time, change or impose fees for certain services, or establish or change general practices and limits concerning certain services. We may also modify these Terms & Conditions.
CREDIT CARD BOOKING
The submission of your Credit Card number for deposits and/or final payment indicates your acceptance of our booking terms and conditions, whether or not you have actually signed the appropriate draft. The credit card used must belong to one of the passengers in the reservation. Third party Credit Cards will absolutely not be accepted. Billing address must be provided.
The Content is intended for information purposes only. Although we exercise reasonable efforts to ensure their quality and accuracy, there might be errors, or the information provided may not be complete, current, or applicable to your particular situation. Further, information provided regarding the service, products, etc. have been provided to us by the vendors. We assume no liability or responsibility for any errors or omissions. You are responsible for evaluating the accuracy, completeness, and usefulness of any opinion, advice, or other content available through the Site or obtained from a linked site. You should not take any action based on information on this Site until you have received a confirmation of your transaction. We send confirmations within 24 hours of your Purchase. If you have not received a confirmation of your purchase via e-mail within that period please contact our customer service by email at
In this document, terms that commence with a capital letter are defined in this Section or in the preamble."Content" means the text, documents, information, data, articles, images, photographs, graphics, software, applications, video recordings, audio recordings, sounds, designs, features, and other materials that areavailable on the Site. "Content" also includes Marks and Products and Services. The terms "Site", "Marks", "Content" and "Products and Services" do not include the sites, marks, content, products or services that are provided by third parties, and that are available through a link from the Site."Travel Agency" refers to Rollback Travel."Mark" means trademark, trade name, service mark, trade dress, logo, custom graphics or icon."Products and Services" means the airline travel, hotel accommodation, car rental, ground transportation, tours, travel insurance or any other items available or that may be made available through the Site."Provider" means Rollback Travel's licensors, suppliers, information providers and service providers."Purchase" means to book, reserve or purchase."Site" means the website
DISCLAIMER OF WARRANTY
The Travel Agency and its Providers make no warranty of any kind regarding the Site, Content, Products or Services, all of which are provided on an "as is" basis. The Travel Agency and its Providers expressly disclaim any representation or warranty that the Site will be free from errors, viruses or other harmful components, that communications to or from the Site will be secure and not intercepted, that the Services and other capabilities offered from the Site will be uninterrupted, or that its Content will be accurate, complete or timely. The fact that the Travel is including or offering any Product or Service on the Site is not an endorsement or a recommendation of the Product or Service.
OTHER THAN THOSE WARRANTIES WHICH, UNDER THE LAWS APPLICABLE TO THESE TERMS, ARE IMPLIED BY LAWS, AND ARE INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION, THE TRAVEL AGENCY AND ITS PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS, INCLUDING IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE.
To the extent that we may need to contact you, you agree that we may do so via any electronic means, included but not limited to communication posted on the Site, electronic mail, or instant messaging.
EXCLUSION OF WARRANTY
Rollback Travel and third party providers and distributors do not warrant the accuracy, merchantability, fitness or completeness for a particular purpose of any of the content or data found in this site.
The Travel Agency may charge a fee for the service it provides when you purchase, book or reserve travel services, or accommodations through the Site. Any such service fee is non-refundable. In addition, you will be responsible for all charges, fees, duties, taxes, and assessment arising out of your use of the Products and Services available from the Site.
All prices advertised are shown in Canadian dollars. Prices may vary within date shown. All hotel prices are valid at time of printing and are priced per person based on two adults sharing a room (unless otherwise specified). Travel services may be subject to additional charges not shown; such as transportation tax, departure tax, hotel tax and hotel service charges, fuel/currency surcharges and GST/HST. Rollback Travel reserves the right
to increase or decrease prices accordingly without prior notice.Prices are guaranteed only once a booking has been made and paid for in full.
Should the price increase be greater than 7%, you have the right to cancel the contract for travel services and or obtain a refund of all monies paid to Rollback Travel, unless the price increase is at the result of government taxation or fuel surcharge allowed by the Canadian Transportation Agency. Every effort will be made to you advise your travel agent of any price increase at least 15 days prior to your departure date. In the event of an error in published rates, the option will be provided on whether to accept the change to the correct price or cancel for a full refund of all monies received by Rollback Travel. Package prices for children (ages 2 to 11 unless otherwise specified) are based on a child sharing with two full-paying
adults or with one adult who pays the single supplement (unless otherwise stated). Two children sharing a room on their own each pay full adult price except at hotels that offer child room rates. Air navigation orders adopted by the Ministry of Transport allows infants under the age of two (at date of completion of travel) to travel free of charge (with the exception of applicable taxes, surcharges and fees), provided they do not occupy a
seat on a flight reservation and no meal service is provided. Infant fares do not permit any baggage allowance. Should the infant turn two (2) years of age during the travel then a round trip child fare must be purchased prior to travel, unless otherwise specified by an airline. Infants under six (6) weeks of age may require a physician’s certificate to travel. Please note that additional airport fees and government taxes (other than sales tax) may not be included in your ticket price, these are frequently collected at destination). conditions are cancelled, Rollback Travel will have no responsibility beyond the refund of all monies received by Rollback Travel for such cancelled services that will be deemed to constitute full and
final settlement of any claim that you may have against Rollback Travel for the cancellation. Any part-used/return halves or unused flight tickets returned will be forward to the airline concerned for assessment. Should a refund be owed, Rollback Travel will advise. Upon receipt of refund
Rollback Travel will in turn refund you the funds less any cancellation or administration charge. Please note that the refunds for partused/
return halves of tickets are usually less than the pro-rata rate and may have warrant no refund whatsoever. Refunds will be processed in the same manner as the original payment except for cash payments where refunds will be processed by cheque. Tickets returned more than 6 months
after the date of issue are classed as expired by the airline and generally have no refund value at all. Lost or stolen tickets may not be re-issued by some airlines and duplicate or replacement tickets may then have to be purchased locally at the current fare. Even if replacement tickets are purchased, certain airlines will not issue refunds for lost/stolen tickets. A delay of up to 18 months is possible before airlines notify and authorize us to issue a refund. Tickets returned to Rollback Travel should be sent by registered mail, in person, or by courier. No refund is allowed for any portion of unused tour services, accommodations and car rental. Rollback Travel reserves the right to charge a reasonable fee for its services in its capacity of travel wholesaler. Voluntary changes in your itinerary by you will result in additional fees and the difference in fare. Rollback Travel’s cancellation fee compensates Rollback Travel for its damages arising from cancellation, including but not limited to pre-payment costs on the travel booking and other service and administrative costs involved in processing the cancellation. By facilitating a travel booking, the Travel Agent agrees that the cancellation fee is a genuine estimate of damages to Rollback Travel of any cancellation and is in addition to any penalties charged by the service provider. Rollback Travel may arrange for the resale of the same travel products that have been cancelled without full refund.
Cancellation Fees include:
• $150.00 CDN charged by Rollback Travel
• Applicable cancellation penalties by the Service Provider(s)
• Any fees and penalties do not include applicable GST/HST
Your acceptance of these Terms and your use of the Site do not create a joint venture, partnership, employment, or agency relationship with us. You may not assign, delegate, or transfer your rights or obligations under these Terms. If we fail to act with respect to your breach or anyone else's breach on any occasion, we are not waiving our right to act with respect to future or similar breaches. If a court finds any of these Terms to be unenforceable or invalid, that Term will be enforced to the fullest extent permitted by applicable law and the other Terms will remain valid and enforceable. The headings in these Terms are for your convenience and reference; they do not limit or affect these Terms. These Terms, together with those items made a part of these terms by reference, make up the entire agreement between us relating to your use of our site, and replaces any prior understandings or agreements (whether oral or written) regarding your use of our site.
Although most travel, including travel to international destinations is completed without incident, travel to certain destinations may involve greater risks than others. We urge you to review and evaluate travel prohibitions, warning, announcements, and advisories issued by the government and the aviation administration before booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at websites of the Canadian Government or US State Department, Transportation Security Agency, Treasury Department, Department of Transportation, the FAA and the Customs & Immigration Service. Requirements for entry and/or stay in foreign countries may be restricted depending on your citizenship. Please consult the Embassy or Consulate of the country visit prior to your trip. The Travel Agency does not represent or warrant that travel to international point is advisable or without risk and will not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such.
We welcome links from a third party site to the home page of our Site, through a plain text link, provided that (a) you give the Travel Agency prior written notice of such link by contacting the Travel Agency's Customer Service, to request the Travel Agency's permission to establish the link; (b) you discontinue providing a link to our Site if so requested by the Travel Agency; (c) you do not imply in any fashion that theTravel Agency is endorsing any of your products or service or is affiliated with you, (d) you do not present the Travel Agency in a false light, or provide misleading or false information about the Travel Agency, or its Site or Services, (e) you do not remove or obscure the copyright notices, or other notices on this Site; (f) you do not use any Mark of the Travel Agency; and (g) you do not replicate, frame or mirror the content of the Site. We reserve the right to require you to remove links to the Site, in our sole discretion. Linking to any page of the Site other than to the homepage is strictly prohibited in the absence of a separate linking agreement with the Travel Agency.
You agree to defend and indemnify the Travel Agency and any Provider, and each of their respective officers, directors, employees and agents from and against any claim, cause of action or demand, including without limitation reasonable legal and accounting fees, in excess of the liability described above, in any action filed or commenced by any third party against the Travel Agency as a result of (1) your breach of these Terms or the documents made part of these Terms by reference, (2) your violation of any law or the rights of a third party or (3) your use of our Site.
The Travel Agency grants you a limited, personal, non transferable, non sub-licensable, revocable license to access and use the Site only as expressly permitted in these Terms. Except for this limited license, we do not grant you any other rights or license with respect to this Site; any rights or license not expressly granted herein are reserved. Unless we have granted you permission in advance and in writing, you may use the Site only for your personal, non-commercial use, and not to provide services to a third party.
LIMITATION OF LIABILITY
Subject to applicable law, use of this Site and its Content is at your sole risk. Services and Products made available on this Site are subject to conditions imposed by the Providers, including but not limited to tariffs, conditions of carriage, international conventions and arrangements, and federal government regulations. Providers who furnish products or services through this Site are independent contractors, and not agents or employees of the Travel Agency.IN NO EVENT WILL THE TRAVEL Agency OR ITS PROVIDERS BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS SITE, ANY HYPER LINKED WEB SITE, THE ACTS OR OMISSIONS OF PROVIDERS WHO FURNISH PRODUCTS OR SERVICES THROUGH THIS SITE, OR THE PRODUCTS OR SERVICES OFFERED BY PROVIDERS THROUGH THIS SITE, INCLUDING, WITHOUT LIMITATION, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, THAT ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH(I) ANY USE OF, BROWSING OR DOWNLOADING OF ANY PART OF OUR SITE OR CONTENT, (II) ANY FAILURE OR DELAY (INCLUDING WITHOUT LIMITATION THE USE OF OR INABILITY TO USE ANY COMPONENT OF THIS SITE FOR RESERVATIONS OR TICKETING), OR (III) THE PERFORMANCE OR NON PERFORMANCE BY US OR ANY PROVIDER, OR (IV) ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, EVEN IF THE TRAVEL AGENCY AND THE PROVIDER(S) HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES TO SUCH PARTIES OR ANY OTHER PARTY.If, despite the limitation above, the Travel Agency or a Provider is found liable for any loss or damage which arises out of or is in any way connected with any of the occurrences described in the limitation above, then the Travel Agency and the Providers' liability will in no event exceed, in total, the sum of US$250.00. Some states/provinces/territories do not allow the limitation of liability, so the limitations above may not apply to you. In no event shall Rollback Travel. or third party distributors or providers be liable for any injury, loss, claim, damage or any special, exemplary, punitive, incidental or consequential damages of any kind (including but not limited to lost profits or lost savings), whether based in contract, tort or otherwise, which (a) arises out of or is in any way connected with any use of this site or content found herein, (b) any failure or delay (including but not limited to the use of or inability to use any component of this site for reservations request, information inquiries or any other content obtained through this site), or (c) the performance or non performance of Rollback Travel. or third party distributors or providers, even if such party has been advised of the possibility of such damages by other party. Some states/provinces/territories do not allow the exclusion of implied warranties or the limitation or exclusion of liability for incidental and consequential damages so the above exclusion may not apply to you. If, not withstanding the foregoing, Rollback Travel. or any third party provider or distributor should be found liable for any loss or damage which arises out of or is in any way connected with any of the above described functions or uses of this site or its content, Rollback Travel. and third party provider and distributor's liability shall in no event exceed, in the aggregate, the subscription fee and service charge for accessing this site with respect to which liability is found. In its sole discretion, in addition to any other rights or remedies available to Rollback Travel. and without any liability whatsoever, Rollback Travel. at any time and without notice may terminate or restrict your access to any component of this site. The foregoing terms and conditions shall apply to both contract and negligence claims.
NO COPY, DISTRIBUTE OR SALE
You may not copy, reproduce, upload, post, display, republish, distribute, transmit, any part of the Content in any form whatsoever; use a frame or border environment around the Site, or other framing technique to enclose any portion or aspect of the Site, or mirror or replicate any portion of the Site; modify, translate into any language or computer language, or create derivative works from, any Content or any part of this Site; reverse engineer any part of this Site; or sell, offer for sale, transfer, or license any portion of the Site in any form to any third parties. Unless otherwise provided within these Terms, or unless specific applicable law requires the Travel Agency to allow you to do so, you may not do any of the following without the prior written consent of the Travel Agency:Use any robot, spider, other automatic device, or manual process to monitor Content; use the Site other than to make legitimate reservations or purchases; use the Site to make any false, fraudulent or speculative reservation, or any reservation in anticipation of demand; imply in any fashion that the Travel Agency is endorsing your products or services; place false or misleading information on the Site, post or transmit any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law; or for any other purpose that is unlawful or prohibited by these Terms; use or access the Site in any way that, in our reasonable judgment, adversely affects the performance or function of the Site, or any other computer systems or networks used by the Travel Agency, other Site users or members; upload or transmit to the Site or use any device, software or routine that contains viruses, Trojan horses, worms, time bombs, or other computer programming routines that may damage, interfere or attempt to interfere with, intercept, the normal operation of our Site, or appropriate the Site or any system, or take any action that imposes an unreasonable load on our computer equipment, or that infringes upon the rights of a third party; use any device, software, or routine that interferes, or attempts to interfere, with the normal operation of our site, or take any action that impose an unreasonable load on our equipment; or disguise the origin of the information transmitted through the Site.
This Site is the sole and exclusive property of the Travel Agency or its licensors. The Travel Agency and its licensors retain all right, title and interest (including all copyright, trademark, patent, trade secrets, and all other intellectual property rights) in the Site. The Site is protected by copyright, trademark, patent, trade secrets, unfair competition, and other laws of worldwide, through the application of local laws or international treaties. Any unauthorized use, reproduction or modification of this Site may violate such laws.
For your convenience, our Site provides links to other sites. When you click on one of these links, you are leaving our site and entering another site. We are not responsible for such third party websites and you should carefully review the terms and conditions of use of these sites, because these terms will apply to your visit to these other sites.
ONLINE FARE RESERVATION
The conditions herein and the conditions as mentioned in the online reservation section apply to all bookings. In the event that more than one set of conditions apply to the same trip then the most restrictive conditions of both sets apply to the entire journey. Currently, package tours reservations can only be made via email. For request by email, Rollback Travel. shall (upon receipt of your request) make the appropriate reservations and advise you of the confirmation via email or by phone. If availability is confirmed as per your original request then the credit card provided will be charged accordingly. However if not confirmed and alternative bookings have been made, you shall have 24 hours to approve and accept the new reservations, failing which the reservation shall automatically be canceled and no charges shall be made to your credit card.
Suppliers are solely responsible for the accuracy and content of the data and fulfillment of Offers that are entered into the & online database, and Rollback Travel shall have no liability therefore. Some Suppliers may prohibit Consumer from accessing their Offers.
PRIOR TERMS & CONDITION
These Terms supersede any prior the Travel Agency Terms and Conditions relating to the use of the Site that were displayed on this Site before the date stated below. Unless specifically provided, they do not supersede the Additional Terms for carriage or other specific terms or conditions displayed elsewhere in this site.
PRIVACY & SETTINGS
This site, and each of its modules, is the property of Rollback Travel. and/or its various affiliated and third party providers and distributors. Third party providers and other leisure travel information providers own some of the content that is found on this site. None of the content or data that is found on this site may be reproduced, sold, transferred, or modified without the express written permission of Rollback Travel. and/or its third party providers and distributors.
RESERVATION, BOOKING & PURCHASE
You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal. A supplier that is an air carrier is required to make available to the public the terms of its contract of carriage, and we make available the fare rules for all air carrier tickets before purchase.The circumvention of an air carrier's rules, including practices such as back-to-back ticketing (purchasing two or more tickets with overlapping travel dates in order to circumvent minimum stay requirements) and hidden-city ticketing (purchasing tickets including segments which the purchaser does not intend to use in order to circumvent an air carrier's pricing structure), is prohibited by many air carriers. The use of prohibited ticketing practices may result in the air carrier taking actions including the cancellation of the ticket, denied boarding, revocation of frequent flier miles and other benefits, additional charges to the purchaser's credit card, additional charges collected at the airport, or future invoicing.You are responsible for ensuring that your purchases abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including terms and conditions of purchase set forth in an air carrier's fare rules or contract of carriage. Neither the Travel Agency nor the FAA, nor any provider of air traffic data makes any promises or guarantees as to the accuracy, completeness, or adequacy of any delay or other air traffic management information on this site, and the Travel Agency and the FAA expressly disclaims liability for any errors and omissions.
This Web Site is for your personal and non commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from this Web Site.
Reservations are subject to space availability in the appropriate class, at the time of booking.
These Terms govern your use of all Content, Products or Services available through the Site. You agree to be bound by these Terms, and to use the Site in strict compliance with all applicable laws, rulings andregulations, and in a manner that does not negatively reflect on the goodwill or reputation of the Travel Agency and its Providers.
We will use reasonable efforts to keep our Site available on a 24-hour/7-day-a- week basis, subject to necessary scheduled downtime for maintenance, unscheduled maintenance, and system outages. We cannot promise that access to the Site will be uninterrupted or available at all times. We assume no liability or responsibility for any delay, interruption, or downtime.
The Travel Agency, at its sole discretion, may, at any time and without advance notice or liability, terminate or restrict your access to all or any component of our Site, even if access continues to be allowed to others. Upon such termination or suspension, you must immediately discontinue use of the Site. The Travel Agency shall not be responsible to you for such suspension or termination. Accessing the Site after such termination, suspension, or discontinuation shall constitute an act of trespass.
The paragraph titles used in this document are for reading facilitation only and have no bearing in the meaning of the terms and conditions themselves. The order presented is arbitrary and does dot assign more weigh or priority to one paragraph over another. The entirety of the text shall be construed to represent all the terms and conditions for the use of the site including other terms and conditions included in the site that may be more specific, limiting or restricted than these terms and conditions.
Rollback Travel, Rollback Travel Inc and all other Marks that appear, are displayed, or used on the Site are registered or common law trademarks or service marks of Rollback Travel and its Providers. These Marks may not be copied, downloaded, reproduced, used, modified, or distributed in any way without prior written permission from the Travel Agency or the relevant Provider, except as an integral party of any authorized copy of the Content.
USE OF SITE
You may only use this site to make legitimate inquiries or registration and shall not use this site to make any speculative, false or fraudulent statement in anticipation of collection information not generally available to the travel trade.
You may preserve these Terms in written form by printing them for your records, and you waive any other requirement that these Terms be evidenced by a written document.